Website: https://mirrific.com
Contact Email: admin@mirrific.com
Last Updated: 15 October 2026
1. Introduction
Welcome to MIRRIFIC Online Mall. We respect your privacy and are committed to protecting the personal information you provide when visiting our website, creating an account, or purchasing products.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information.
2. Information We Collect
When you use our website or place an order, we may collect:
- Your full name.
- Email address and telephone number.
- Billing and delivery addresses.
- Products purchased and order history.
- Payment method and payment confirmation details.
- Account information, where you choose to register.
- Technical information such as IP address, browser type, and cookies.
We collect information necessary to process purchases, deliver products, provide customer support, and operate our website.
3. How We Use Your Information
We use your information to:
- Process and confirm customer orders.
- Communicate about purchases and deliveries.
- Arrange shipping and product delivery.
- Verify payments and maintain transaction records.
- Manage customer accounts.
- Respond to enquiries, complaints, and refund requests.
- Improve website performance and security.
- Comply with applicable legal obligations.
We send promotional communications only where permitted by applicable law.
4. Payments
MIRRIFIC Online Mall supports or plans to support the following payment arrangements:
Pay on Delivery: Customers may pay upon receiving their products, including through M-Pesa where agreed.
Direct Bank Transfer: Customers may pay using the bank transfer instructions provided during checkout or order confirmation.
Online M-Pesa Payments: We plan to introduce an online M-Pesa payment gateway. When activated, payment transactions may be processed through an authorised payment service provider.
We may retain payment references, transaction status, and confirmation information for accounting, fraud prevention, and customer support.
We do not ask customers to disclose their M-Pesa PIN or online banking passwords.
5. Sharing of Personal Information
We may share relevant information with trusted service providers where necessary to fulfil orders and operate our business, including:
- Delivery and courier providers.
- Payment service providers and financial institutions.
- Website hosting and technical support providers.
- Authorities where disclosure is required by law.
We do not sell customers’ personal information.
6. Cookies and Website Technologies
Our website uses cookies and similar technologies to support shopping-cart functionality, customer sessions, account login, website security, and site performance.
Some optional analytics or marketing technologies may require additional consent, depending on their purpose and applicable law.
You can manage cookies through your browser settings, although disabling essential cookies may affect website functionality.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, tax compliance, dispute resolution, and legal obligations.
Different categories of information may have different retention periods. Where appropriate, information will be securely deleted or anonymised when no longer required.
8. Data Security
We use reasonable technical and organisational safeguards to protect personal information against unauthorised access, disclosure, alteration, and loss.
However, no internet-based system can guarantee absolute security.
9. Your Privacy Rights
Subject to applicable Kenyan data protection law, you may have rights to access, correct, object to certain processing of, or request deletion of your personal information.
To make a privacy-related request, contact us at admin@mirrific.com.
We will review requests in accordance with applicable legal requirements.
10. Third-Party Services
Our website may contain links to external websites or use third-party services. Their privacy practices may differ from ours.
We encourage customers to review the privacy policies of those services.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business operations, payment methods, website functionality, or applicable laws.
The latest version will be published on this page with an updated revision date.
12. Contact Us
For questions or concerns about this Privacy Policy or how we handle personal information, contact:
MIRRIFIC Online Mall
Website: https://mirrific.com
Email: admin@mirrific.com
Kenya